Privacy Policy
At Amami Lights, we respect and value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our site and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide a personalized and seamless shopping experience. The types of personal information we collect include:
- Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details when you make a purchase or create an account.
- Usage Data: Information about your browsing behavior on our website, such as pages viewed, time spent on the site, and products you have interacted with.
- Technical Data: Your IP address, browser type, device type, and operating system, which helps us optimize your experience and enhance security.
- Communication Data: Any information you provide when you communicate with us via email, chat, or phone, including inquiries, feedback, and customer service interactions.
2. How We Use Your Information
We use the personal information we collect to enhance your experience with Amami Lights and provide tailored services. This includes:
- Processing Orders: To process and deliver your orders, including order confirmations, shipping updates, and handling returns or refunds.
- Customer Service: To address any inquiries or concerns and provide personalized support.
- Marketing & Promotions: To send you promotional materials, newsletters, and exclusive offers, which you can opt out of at any time.
- Improving Our Services: To analyze website usage and improve our product offerings, user experience, and marketing strategies.
- Fraud Prevention: To protect against unauthorized or fraudulent transactions and enhance security.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our website. These include:
- Essential Cookies: Necessary for the proper functioning of the site, such as maintaining your shopping cart and logging in securely.
- Performance Cookies: Help us understand how visitors use the site and allow us to enhance the website’s performance.
- Marketing Cookies: Used to show relevant advertisements based on your interests and track the effectiveness of our marketing campaigns.
You can modify your cookie settings through your browser or device preferences, but note that disabling certain cookies may affect your experience on the site.
4. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted partners in the following scenarios:
- Service Providers: Third-party companies that assist us in providing services, such as payment processors, shipping partners, and marketing platforms, which are contractually obligated to protect your data.
- Legal Compliance: If required by law or in response to a legal request, we may disclose your information to comply with applicable laws and regulations.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, subject to confidentiality agreements.
5. Data Security
We prioritize the security of your personal information and implement a variety of industry-standard security measures, including:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Access Controls: We limit access to personal information to authorized personnel only, ensuring that your data is handled securely and confidentially.
- Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the following rights regarding your personal information:
- Access & Update: You may request to access or update your personal data at any time by logging into your account or contacting our support team.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or by adjusting your account preferences.
- Data Portability: You may request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at [email address].
7. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy applies solely to information collected by Amami Lights. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you by email or prominent notice on our website prior to the change becoming effective.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us:
Amami Lights
Email: info@amamilights.com